Could you qualify for a…

Formal Debt Solution?

Freeze Interest, Full Legal Protection and Affordable Payments.

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Benefits Of A Formal Solution

Affordable Repayments

No more unaffordable repayments towards your debts.

Debt Write Off

Unaffordable debts could be written off.

Legal Protection

Creditors can't chase you for payment.


Take back control of your finances.

A DRO is a formal debt solution setup by making an application through an approved intermediary. It is intended for people on low-income and little assets who would otherwise struggle to pay the fees to go bankrupt.

If you owe under £30,000, are not a homeowner and can’t afford £75 per month towards your debts – you may qualify for a DRO.

How A DRO Works

A DRO adviser will assess your income, debts and assets. You must owe under £30,000 and have assets worth no more then £2,000 to apply for a DRO.

Certain debts and assets don’t count towards this limit, so check before deciding on the best solution for you. Our DRO team member will help with your application and you’ll need to pay a fee of £90 before submission to the Insolvency Service.

If accepted, you begin the 12 month DRO period. During this time you don’t need to make any payments. The creditors cannot take any action against you.

At the end of the DRO period – all debts included in the DRO are written off.

Available in England and Wales only.

An Individual Voluntary Arrangement (‘IVA’) is a formal debt solution typically based around you making monthly payments for a fixed period of time (usually 5 or 6 years). At the end of the IVA any debt remaining is written off.

An IVA is for people who can offer a regular payment, or lump sum to their debts, but cannot afford the monthly payments being demanded by creditors.

“If you want to reduce payments to an affordable amount and make your best offer of payment without the threat of legal action and continued interest charges, an IVA could be right for you”

How an IVA works

An IVA requires an insolvency practitioner to help put your offer (a proposal) together.

Usually, as long as you can afford £70 per month and owe more than £5,000 an IVA is an option you can consider.

An IVA needs creditor approval to be put into place; 75% of the creditors who vote, must support your proposal for an IVA to be agreed.

Once in place you are protected from legal action and contractual interest will be frozen.

An IVA is available to people who live in England, Wales or Northern Ireland.

Bankruptcy is a formal debt solution based around an online application to the Insolvency Service.

Bankruptcy is for people who do not meet the criteria for a Debt Relief Order and have no assets to protect and/or no or little disposable income.

“If you do not have assets that could be forcibly sold and are not wanting to make your best offer of repayment, Bankruptcy could be right for you”

How Bankruptcy works

Bankruptcy applications are made via an online form accessed through the Insolvency Service portal.

There is an upfront fee of £680 that must be paid before an order will be made. The fee can be paid via instalments.

You may be able to get assistance with the online forms from a charity. Alternatively, insolvency solicitors can assist with these but will usually charge a fee.

Bankruptcy usually lasts for 12 months, at which point you would be ‘discharged’. However, payments can be taken from your surplus income and last for up to 3 years. The amount of payment to be made is decided by a civil servant, known as the ‘Official Receiver’.

Bankruptcy is available to people who live in England & Wales.

Debt You Can Include

Most debts can be included in a solution; some debts cannot such as student loans, criminal fines and debts incurred through fraud

Credit Cards

Unsecured Personal Loans

Payday and Doorstep Loans


CCJ Debts

Catalogue Debts

Council Tax Arrears

Gas, electric & water arrears

1-2-3 Steps to getting out of debt

We'll handle your enquiry with care and sensitivity

1 - Get an answer online

Fill in your details and we’ll let you know which solutions you may qualify for.

2 - Speak to us

A member of our team will call you to talk through your options and what to do next.

3 - Start to take control

We can get you on the right solution without delay, so you can start taking control.

Important to Know

Whilst every solution has benefits, there are also important considerations you must take into account before deciding how to deal with your debt problem.

Missed payments will be recorded on your credit file.

Notices of default and CCJ’s will also be recorded and can remain on your file for 6 years.

The same will happen when you enter into any solution or arrangement with your creditors.

Some solutions come with restrictions that limit what you can do. These restrictions could include:-

  • Being unable to borrow £500 without disclosing that you’re in a solution
  • Acting as a director or sole trader
  • Working in a regulated position or in the financial services sector
  • Keeping your bank account

If your circumstances change you may find that some solutions cannot continue or are revoked.

Some solutions are more flexible than others and can for example offer payment breaks if were to lose your job.

You may be able to keep control of your assets (basic household goods would usually always remain yours unless they were of particularly high value).

In some solutions vehicles, property and savings could be sold to pay money back to your creditors.

Not all debts can be managed by a debt solution.

Some examples of debts that would not be resolved are any incurred by way of fraud, magistrates court fines and student loans. These would need to be repaid separately.